Case Study: Metal Fabrication

Metal Fabrication manufacturers are typically a discrete manufacturer within a job costing administration model i.e. time and materials are applied against a heterogeneous product; made to specification.

"The challenge in Metal Fabrication, as it is with many job based organisations, is achieving an end-to-end solution within the single application."
- Glenn Walker - Managing Director of Liveware Solutions

Microsoft Dynamics NAV, out of the box, has a powerful Project/Job Costing model, the key being the ability to perform complex estimating which then flows into the costing stage of the project creating an end-toend solution.

In addition, Liveware Solutions has extensive experience in job costing manufacturing with substantial, additional IP in the form of a series of product enhancements, including Payroll, which provides turn-key solution for metal fabricators.

What we typically find in Metal Fabrication is:

Fundamental Challenge

Multiple systems; The divide between estimating & costing creates the need for multiple systems where a financial package is performing the costing & invoicing however different systems are in play for:

  • Estimating

  • Quoting

  • Ordering (not always, but often)

  • CRM

Problems created include:

  • Re-keying of data; the need to re-key data across multiple systems

  • Where to locate information; it's impossible for staff to be across all applications; without an adequate understanding of all stages in the administration, information becomes hard to access

  • Reduced data integrity; i.e. human error in re-keying data manually, changes in information not always being updated across all systems. Data not being updated to other systems in a timly manner equals delays

Outcomes experienced:

  • Reduced Productivity - direct; e.g. the sheer loss of time created by duplication

  • Reduced Productivity - indirect; you will never know the true cost but it is there e.g. an unneccessary delay in responding to a customers request for information can cause them to try another provider or a key staff member leaving the organisation out of frustration with internal systems

  • Financial; of course a more immediate and often damaging implication is a direct financial implication; e.g. an inaccurate estimate causing an actual project loss

Eradicating what we call 'islands of information" and adopting a single application solution is the outcome we achieve for Project/ Job based administrations.

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